FAQ
Frequently asked questions
Everything you need to know about earning and redeeming on ViewEarn.
General
What is ViewEarn?
ViewEarn is a rewards platform. Advertisers pay our partner networks when users complete offers such as surveys, app installs or game milestones. We share 70% of the revenue we receive for each approved completion with you, in the form of ViewEarn points.
Is ViewEarn free to use?
Yes. Creating an account and completing offers is free. Some advertiser offers may involve a trial or purchase — these are always clearly described by the advertiser, and you are never required to complete them.
Earning points
How much can I earn?
We cannot promise any amount. Earnings depend on which offers are available in your country and on your device, whether you meet each advertiser's eligibility requirements, and whether the advertiser approves your completion.
How are points calculated?
1,000 ViewEarn points are worth $1 of reward value. When an advertiser approves a completion, 70% of the payout we receive is converted to points for you. The exact calculation is recorded with every transaction in your wallet.
Why are my points pending?
New completions are held as pending for a verification period. Advertisers can reverse conversions during this time (for example, if requirements were not met). After the period ends, pending points become available.
Why was a reward reversed?
Advertisers may reverse a conversion if their requirements were not met, if the activity is considered invalid, or after a chargeback. When this happens, the related points are removed from your balance. Contact support if you believe a reversal is a mistake.
Rewards & redemption
What is the minimum redemption?
You can submit a redemption request once your available balance reaches the equivalent of 30 EUR and you have completed at least one approved offer. Bonus points, such as the daily bonus, cannot be redeemed on their own. The exact number of points is shown in your dashboard and depends on the current exchange rate.
How long does redemption take?
Every request is reviewed for security before fulfilment. Processing time depends on verification and on the availability of the selected reward in your country. You can follow the status of each request in your dashboard.
Which rewards are available in my country?
Each reward is configured for specific countries. The rewards catalogue only shows a reward as available if it can be fulfilled in your country.
Account & security
Can I use a VPN or have multiple accounts?
No. VPNs, proxies, emulators, multiple accounts, bots and any form of fraudulent activity are prohibited and may result in account suspension and loss of points.
How old do I need to be?
You must be at least 18 years old to create a ViewEarn account.
How do I protect my account?
Use a unique password and enable two-factor authentication in your account settings. ViewEarn staff will never ask for your password or authentication codes.
Still need help? Contact us.
